What our Customers say...

Testimonials

SERVPRO was very quick to respond to my call for emergency service.  The team was very professional and answered all of my questions while performing the necessary work.  I couldn't have asked for better service.

I attended the Community Fest in Winter Haven today.  I just want to say that the SERVPRO of Winter Haven booth was the most informative one that I went to.  The two women running the booth knew a lot about the services that the company provides.  They were extremely friendly and they were great with my kids playing the games and giving prizes.  This is why people do business with SERVPRO of Winter Haven.

My daughter recently moved to Florida and called me one morning telling me that her house was full of black smoke.  She had called SERVPRO of Winter Haven and they dispatched a team to her house.  As it turned out, it was the HVAC system.  They came in, cleaned up her mess and took care of all of her problems.  Thank you SERVPRO of Winter Haven.

Woke up to a mess.  The ice-maker started leaking in the night and there was water everywhere.  I called SERVPRO of Winter Haven and they were able to clean up the water and dry everything out without a major headache.  Thanks SERVPRO

I had a water leak in the upstairs laundry room in my home.  I called SERVPRO of Winter Haven and they were able to extract all of the standing water.  They placed a bunch of drying machines throughout the entire house which not only dried the flooring and walls, but they dried my furniture too.  Thank you SERVPRO

I came home from work one day to find a sewage back up in my bathroom encroaching into my living room.  I was so shocked to find the mess.  I called the SERVPRO of Winter Haven office and they dispatched a crew immediately, the crew was onsite within an hour.  They cleaned up the mess saving me a huge amount of stress and money.

Thank you SERVPRO of Winter Haven for doing a stellar job.

After a small storm passed through a tree fell on our home.  I called SERVPRO of Winter Haven and they came in and cleaned everything up.  I am truly happy with their service.  Thank you SERVPRO of Winter Haven for making it "Like it never even happened."

We had a fire in our kitchen.  SERVPRO of Winter Haven was there within an hour to assess the damages.  They came in, removed the appliances and started cleaning.  When they were done it was truly "Like it never even happened."

We woke up on New Year's morning and discovered water flowing out from under our kitchen sink.  I called SERVPRO of Winter Haven and even on a holiday they were here within an hour.  

They came, they dried, they satisfied.

I will recommend SERVPRO of Winter Haven to everyone that I know.

While on vacation out of the country we received a call from our neighbor saying that there was smoke coming out of our motor coach.  Upon the fire department's inspection it turned out to be a defective seat.  They recommended SERVPRO of Winter Haven.  We were afraid that it would be difficult to handle everything being out of the country.

Elizabeth in the office was fantastic.  She was able to handle all of the insurance companies requirements without us being there.  The crew came in and cleaned up all of the soot and smoke damage.

Thank you SERVPRO of Winter Haven for your dedication and hard work.

We had a devastating amount of water entering the entire downstairs of our hotel.  I called SERVPRO of Winter Haven and they were onsite within 15 minutes as they were just down the street.

Thanks to their speediness and expertise our first floor rooms were only out of service for 6 days.  By them using their drying techniques we prevented what could have been a complete disaster by having mold on top of the water damage.

Thank you to John and his entire crew for their fantastic work.

Our law offices were flooded during the night.  We called SERVPRO of Winter Haven at 8:00am, they were here by 8:45am.  They guys on the job were very professional, they assessed the situation, used the proper drying equipment and completed the job in a timely manner.

I would choose SERVPRO of Winter Haven for every emergency service we need.  They made it "Like it never even happened."

Thank You SERVPRO of Winter Haven!!!

My husband & I were unsure if we were even going to be able to stay in our home when we found mold on our bedroom ceiling. SERVPRO of Winter Haven came, took everything that was affected out, re -mediated the entire area, and gave my husband and I tips on how to prevent future out- breaks in our home. We truly appreciate how everyone we came in contact with really put every bit of effort and energy into everything they did here.  

We would recommend SERVPRO of Winter Haven any day of the week.  They truly made our situation "Like it never even happened."

I called SERVPRO of Winter Haven regarding a mold issue.  Not only were they very helpful on the phone but when they arrived they were very professional.  I couldn't be more happy with the work they did and the speediness that it was done.  Thank You SERVPRO of Winter Haven for the fantastic experience.

I called SERVPRO of Winter Haven for help with water throughout my house.  They were here within an hour, starting sucking up the water, set all of the dryers in place and explained to me the process.  I couldn't be more happy with the process than I was.  They dried everything out without having to tear everything apart.  Thank you for all of the hard work and dedication to my problem.

The guys came in for the free carpet cleaning that my roommate  won at the Community Fest in Winter Haven.  Very professional from start to finish.  Great work done by a great team.  Thank You.  Huge difference!!!

SERVPRO of Winter Haven is the best!  I would recommend them to anyone.

The office staff was courteous, polite and helpful throughout the duration of the job. 10

Overall, I am satisfied with the Services provided. 10

The on-site team members were professional.

All 10s on Customer Satisfaction Form.

The service was exceptional.

All 10s on Customer Satisfaction Form.

All 10 on Customer Satisfaction Form. 

Long story short, had a water leak that caused a mold issue in my home. The next day a tech Chris came out inspected the problem. An estimate was given on the mold removal & the rebuild. The mold removal started right away. Met with John, who is in charge of the rebuilds, & Chris & all of my questions were answered to my liking. The rebuild was started & actually came in a lot cheaper than the estimate. The work was done in a timely & efficient manner. What I really appreciated was the fact John & Chris listened to my concerns & did all they could to handle them. The professionalism of Chris & John & the rest of the crew was top notch. I would highly recommend SP of WH & would gladly use them again. 5 stars for sure.

Great Job!

I want to thank the fine young men who came to clean for me! They were very professional! I will definitely recommend them! 

Good, timely job! 

Your technicians were fantastic. Very Professional. Great Work.

The on-site team members were professional, courteous, friendly and helpful. They were very careful with our property and their service far exceeded our expectations. 

Thorough  

Great Excellent Job!

Did a wonderful job. Was very pleased.

Fast professional service! I highly recommend using SERVPRO of Winter Haven to recover from disasters.

Very Professional

Job well done.

Even though I was stressed out crew went over and above to assist me. It made things go much smoother.

Your team did an excellent job! We love it, thumbs up to Julio & John……Jess & Kate

Excellent Job!

Dan & Chris were great!

Chris and his crew were great. Chris explained everything to us and really took care of our office. I would definitely use SERVPRO of Winter Haven in the future if needed.

Prompt & Professional!

Click the link to see a SERVPRO customer review

 

https://www.youtube.com/watch?v=Zz9_NvBa0wE

 

Long story short, had a water leak that caused a mold issue in my home. The next day a tech Chris came out inspected the problem. An estimate was given on the mold removal & the rebuild. The mold removal started right away. Met with John, who is in charge of the rebuilds, & Chris & all of my questions were answered to my liking. The rebuild was started & actually came in a lot cheaper than the estimate. The work was done in a timely & efficient manner. What I really appreciated was the fact John & Chris listened to my concerns & did all they could to handle them. The professionalism of Chris & John & the rest of the crew was top notch. I would highly recommend SP of Winter Haven & would gladly use them again. 5 stars for sure.

Dan Houle, Lake Alfred

Thanks so much! This is a huge task for anyone, when you have a novice like me trying to get this kind of thing done; it really is hard for me to figure every detail out. Both, Zran and Chris were so kind to me and I know went the extra mile. What your company did for me, and the State of Florida was give me peace of mind and for that I am grateful.

I have given the shop your number as well spread the word about your company. It is the people behind the scenes that make the difference between average and top of the line companies and their employees. Your response in the middle of the night is truly remarkable. I can't say enough about Julio and John; they turned a disaster into a minor hiccup in life.

Did a great job cleaning our flood damage from recent storm. I would like to especially single out Marilyn, she was very professional and seemed to be concerned about the mess that I had on my hands. You are very lucky to have her answering your phones. To me it matters whom, because you never know when someone is having a really bad day and ready to burst or just needs someone to listen. It matters!

I wanted to drop a quick note to you and your team, who cleaned up my business in aftermath of Super Storm Sandy. John and Danny were excellent during clean-up, and your attention to detail in the file and documentation made it very easy process in filing and completing my insurance claim. I can't thank you enough for leaving your families in Florida to come to NJ to help with clean-up efforts. Great Job!

Just wanted to thank you for your quick and excellent response to my crisis in the middle of the night. You had us cleaned up and rebuilt like it "Never it even happened" faster then I could have hoped for in my wildest dreams.

We had a water pipe break and had water everywhere in our offices, Michael and Christian from SERVPRO where on site in less then an hour on a Saturday night. Their calm professional manner gave me peace of mind that I had made the right vendor choice. Our office was dry and up and running by Monday. Thanks!

In managing an apartment complex, I run into many different situations. The recent suicide I had to deal with was a very stressful situation. I would like to thank SERVPRO for helping me clean-up the apartment. Specifically, Julio took the time to explain the steps involved in clean-up, and why such care needed to be used to clean up a Bio-hazard.. You provided excellent service.

I would like to commend SERVPRO of Winter Haven on their quick, and thorough response to recent hotel water loss. I had five floors of a hotel flooded and SERVPRO was on-site within 1 hour and crews working within three hours to limit the damage. You saved my company tens of thousands of dollars in additional damages.

Julio was very professional and cleaned up my home quickly and efficiently. Everything was great, Thanks.