SERVPRO of Winter Haven Employee Photos

Man with beard and blue shirt

John Carter

John Carter is the Production Manager at SERVPRO of Winter Haven. He has been with SERVPRO for 16 years and is exceptionally knowledgeable in the restoration industry. John's certifications include IICRC: Water Damage Restoration, Applied Microbial Remediation, Health, and Safety Technician, Carpet Cleaning, Carpet Repair, and Re-installation. Other certifications include SERVPRO ECTP: Lead Testing & Remediation, Claims Subrogation, Fire, Water, SERVPRO DryBook, and Crew Training. John enjoys hiking, fishing, shooting, bike riding, muscle cars, and spending time with his beautiful wife and daughter. 

Female Professional with glasses in dark shirt

Elizabeth Dildine

Elizabeth Dildine is the Office Manager for SERVPRO of Winter Haven. She has been with SERVPRO for 7 years and continues expanding her knowledge and passion in the restoration industry. Her certifications include Xactimate, QuickBooks, and IICRC- Water Restoration technician. Elizabeth contributes to her community by volunteering at her local library and attending community events. In her spare time, she enjoys fishing, camping, traveling, and spending time with her family and friends. 

Man with dark polo

Jesus Rivera

Jesus Rosa Rivera is a Crew Chief at SERVPRO of Winter Haven and has several years of experience with a background in demolition and construction. In his spare time, he enjoys spending time with his family and friends, fixing cars, going to the beach, and relaxing.

Men with cap

Michael Beck

Mike has been part of our SERVPRO team for approximately 3 years. He is a Lead Technician and he is WTR Certified. 

On his time off he enjoys being a father and going fishing. 

Woman  smiling on a suit

Erica Miro

Erica joined SERVPRO a couple of years ago, she is currently the Technology and Process Improvement  Manager. Bringing more than 20 years of experience in Office Management, Administration, Construction, Marketing, Webpage Design, Technical Support, Social Media Content, and Software Management. She is always looking to learn new things and likes to work on different projects.

Male employee with blonde hair smiling in front of a white background

Joseph Stege

Joseph has been working at SERVPRO of Winter Haven for more than a year. He is passionate about learning new techniques and helping others.