What our Customers say...
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Long story short, had a water leak that caused a mold issue in my home. The next day a tech Chris came out inspected the problem. An estimate was given on the mold removal & the rebuild. The mold removal started right away. Met with John, who is in charge of the rebuilds, & Chris & all of my questions were answered to my liking. The rebuild was started & actually came in a lot cheaper than the estimate. The work was done in a timely & efficient manner. What I really appreciated was the fact John & Chris listened to my concerns & did all they could to handle them. The professionalism of Chris & John & the rest of the crew was top notch. I would highly recommend SP of Winter Haven & would gladly use them again. 5 stars for sure.
Dan Houle, Lake Alfred
Thanks so much! This is a huge task for anyone, when you have a novice like me trying to get this kind of thing done; it really is hard for me to figure every detail out. Both, Zran and Chris were so kind to me and I know went the extra mile. What your company did for me, and the State of Florida was give me peace of mind and for that I am grateful.
I have given the shop your number as well spread the word about your company. It is the people behind the scenes that make the difference between average and top of the line companies and their employees. Your response in the middle of the night is truly remarkable. I can't say enough about Julio and John; they turned a disaster into a minor hiccup in life.
Did a great job cleaning our flood damage from recent storm. I would like to especially single out Marilyn, she was very professional and seemed to be concerned about the mess that I had on my hands. You are very lucky to have her answering your phones. To me it matters whom, because you never know when someone is having a really bad day and ready to burst or just needs someone to listen. It matters!
I wanted to drop a quick note to you and your team, who cleaned up my business in aftermath of Super Storm Sandy. John and Danny were excellent during clean-up, and your attention to detail in the file and documentation made it very easy process in filing and completing my insurance claim. I can't thank you enough for leaving your families in Florida to come to NJ to help with clean-up efforts. Great Job!
Just wanted to thank you for your quick and excellent response to my crisis in the middle of the night. You had us cleaned up and rebuilt like it "Never it even happened" faster then I could have hoped for in my wildest dreams.
We had a water pipe break and had water everywhere in our offices, Michael and Christian from SERVPRO where on site in less then an hour on a Saturday night. Their calm professional manner gave me peace of mind that I had made the right vendor choice. Our office was dry and up and running by Monday. Thanks!
In managing an apartment complex, I run into many different situations. The recent suicide I had to deal with was a very stressful situation. I would like to thank SERVPRO for helping me clean-up the apartment. Specifically, Julio took the time to explain the steps involved in clean-up, and why such care needed to be used to clean up a Bio-hazard.. You provided excellent service.
I would like to commend SERVPRO of Winter Haven on their quick, and thorough response to recent hotel water loss. I had five floors of a hotel flooded and SERVPRO was on-site within 1 hour and crews working within three hours to limit the damage. You saved my company tens of thousands of dollars in additional damages.
Julio was very professional and cleaned up my home quickly and efficiently. Everything was great, Thanks.