The Water Damage Restoration Process

When your home or commercial property has water damage from flooding or leaks, we have the expertise & equipment to properly restore your property. Our experience and scientific approach to water removal & cleanup enable us to properly dry & restore your property.

Every water damage event is a little different & requires a unique solution, the process stays the same.

Step 1 - Emergency Contact

The restoration process begins when you call us. You will be guided asked several questions to help us better understand the equipment & resources needed.

Step 2 - Inspection & Assessment

We determine the scope of your water damage at this stage. We inspect & test to determine the extent of damage & how far the moisture has traveled to ensure proper & complete restoration.

Step 3 - Water Removal/Extraction

The removal process begins almost immediately. We use powerful pumps & vacuum units to quickly remove water from your property, helping to prevent secondary water damage & mold growth.

Step 3 - Drying & Dehumidification

Our Professionals will use room measurements, temperature, & relative humidity to determine the optimal number of air movers & dehumidifiers needed to dry your home or business.

Step 5 - Cleaning & Sanitizing

We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments & to deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor or major repairs.  SERVPRO of Winter Haven will be there for you from start to finish.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.