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Fire & Water - Cleanup & Restoration

Fire, What to do and what not to do

5/4/2022 (Permalink)

The first 24 hours can make the difference between restoring versus replacing property and belongings.

SERVPRO of Winter Haven has a 1-4-8 Service Response Guideline. Meaning:

1: Within an hour from notice of loss a SERVPRO Professional contacts you to arrange for service.

4: Within 4 hours of notification of loss we are on-site to start mitigation services.

8: Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

DO: Limit movement within the building to prevent soot from spreading and additional damage from happening.

DO: Place clean towels on rugs and high traffic areas

DO: Coat chrome faucets, trim, and appliances with petroleum jelly

DO: Place aluminum foil or wood blocks between furniture legs and carpeting.

DON'T: Wash any walls or painted surfaces

DON'T: Shampoo carpet or upholstery

DON'T: Clean any electrical equipment

DON'T: Send clothing to a dry cleaner since improper cleaning may set smoke odor

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